FAQs

The Monthly Box:

Detailed FAQs for the Monthly Box are available at the bottom of the Subscription page.

 


FAQs

First things first, how much is shipping?

Within BC: $7 with free shipping over $50
To the rest of Canada: $10 with free shipping over $75
USA: $11 with free shipping over $75

And when can I expect my order?

We ship via Canada Post. We'll post your order within 2 business days and you should see it within 3-10 business days after that, depending on where you live in North America. Please view our shipping page for current shipping conditions.

Can I track my package?

Canadian orders through the website (excluding subscription boxes) do have tracking, American orders do not have tracking unless you choose express shipping. If you choose the express courier shipping for your US order, then you will receive a tracking code.

Canadian subscription boxes do not have tracking. US subscription boxes that ship out at the beginning of the month have a tracking number.