Shipping + Delivery
Rates: The Online Shop
Standard Shipping Rates
$10 flat rate locally (Lower Mainland) or FREE over $75
$12 flat rate to the rest of Canada or FREE over $100.
$12 shipping to the United States or FREE over $100.
Shipping to the US - our standard shipping rates to the US is a non-tracked service. You will not receive a tracking number. If you would like a tracking number, please choose the option "UPS with tracking". This is a ground service and typically takes 4-5 business days.
Local Pick up is available! You can choose local pick up at checkout. Orders are typically ready within 2 business days. You'll be notified by email when your order is ready for pick up.
Local pick up instructions: pick up is available Monday to Friday, 10:00am to 5:00pm at our warehouse located at 25 - 11151 Horseshoe Way in Richmond, BC. This is not a retail storefront.
Local pick up is not available for the Monthly Box.
Ships within 1-3 business days after receiving the order.
- Shipping within Vancouver: 1-2 business days
- To the rest of BC: 2-3 business days
- To the rest of Canada: 4-6 business days
- USA: 4-6 business days
The Monthly Box
- Free Shipping!
- Shipping times, under ideal circumstances, after it leaves our facility:
- Within BC: 2-3 business days
- Rest of Canada: 4-6 business days
- USA: 6-10 business days.
- Boxes ship between the 2nd and 4th of each month. If you order after the 4th, your box will ship within 3 days. The cut off for the current month is the 20th. Orders placed after the 20th will ship the following month.
- There is no tracking on boxes shipped within Canada.
- Tracking is available for US orders that are placed between the 21st and the 1st.
- Local pick up is not available for the Monthly Box.
Expect delays due to COVID-19.