Holiday Shipping Deadlines

Canadian addresses: Please note that we are currently shipping with Couriers and they are very busy due to the Canada Post strike and cannot guarantee the above dates.

Rates: The Online Shop

Standard Shipping Rates

• $10 flat rate locally (Lower Mainland) or FREE over $75
• $12 flat rate to the rest of Canada or FREE over $100.
• $12 shipping to the United States or FREE over $100.

Shipping to the US - our standard shipping rates to the US is a non-tracked service. You will not receive a tracking number. If you would like a tracking number, please choose the option "UPS with tracking". This is a ground service and typically takes 4-5 business days.

Local Pick up is available! You can choose local pick up at checkout. Orders are typically ready within 2 business days. You'll be notified by email when your order is ready for pick up. 

Local pick up instructions: pick up is available Monday to Friday, 10:00am to 5:00pm at our warehouse located at 25 - 11151 Horseshoe Way in Richmond, BC. This is not a retail storefront.

Local pick up is not available for the Monthly Box.The Monthly Box ships free.

Shipping Times

• Ships within 1-3 business days after receiving the order. We do not ship on Canadian holidays.
• Shipping within Vancouver: 1-2 business days
• To the rest of BC: 2-3 business days
• To the rest of Canada: 4-6 business days
• USA: 4-6 business days

• Free Shipping!
• Shipping times, under ideal circumstances, after it leaves our facility:
• Within BC:  2-3 business days
• Rest of Canada: 4-6 business days
• USA: 6-10 business days.
• Boxes ship between the 2nd and 4th of each month. If you place your order after the 4th, your box will ship within 3 days. The cut off for the current month is the 20th. Orders placed after the 20th will ship the following month. 
• There is no tracking on boxes shipped within Canada.
• Tracking is available for US orders that are placed between the 21st and the 1st.
• Local pick up is not available for the Monthly Box.